Shipping


SHIPPING INFORMATION Flying Plane DAMAGES & CLAIMS

Globe & Boxes

Worldwide offers a variety of shipping options.

Call us today for a shipping quote at 800-547-919.

UPS FedEx USPS Truck Pickup Truck

TO ELIMINATE SHIPPING CHARGES

Pick up your order at our warehouse

TO SAVE ON CARRIER SHIPPING CHARGES
have your order delivered directly to you by WSL
if you are in the local Atlanta area

*Restrictions may apply

Globe
 Contact us with any questions.


FedEx

In 2021 FedEx Express, Fedex Ground,
Home Delivery, Fedex SmartPost, and Fedex Freight Rates will increase by an Average of 4.9%
Please see Here for specific details in your area.

UPS

In 2021 UPS Ground, UPS Air and International
shipping services will increase by an average of 4.9%.
See the applicable 2021 UPS Rate and Service Guide
for details of new rates pertaining to your area at

UPS Rates Update

Unites States Postal Service

U.S. Postal Service Announces New Prices for 2021
WASHINGTON — The United States Postal Service
filed notice with the Postal Regulatory Commission (PRC)
today of price changes to take effect January 24, 2021.

Please visit the USPS site for detailed rates pertaining to your area.

Trucking Rates

TRUCKLINE RATES: Contact us for a quote on truck line rates for shipping.
Get a Quote

At Worldwide Specialty Lamp, we try to keep our shipping rates to a minimum as much as possible. Unfortunately, we have to adjust our rates in accordance with the various truck lines annual price increases, along with other factors, including but not limited to packaging costs, fuel surcharges, etc.

Please note:
Any order of 75 or more low-pressure tanning lamps or long reprographic lamps are usually more cost-effective if shipped via truck lines, depending on your region.

Delivery Truck

LOCAL DELIVERY CAN SAVE ON CARRIER SHIPPING CHARGES

If you are in the local Atlanta area, you may have your order delivered directly to you by WSL

*Restrictions may apply

TO SAVE ON CARRIER SHIPPING CHARGES have your order delivered directly by WSL
if you are in the local Atlanta area

*Restrictions may apply


Damages & Claims Policy and ProceduresDamages & Claims Policy and Procedures

• If products are not signed for by customer, as damaged upon receipt, we cannot send free replacements.
• Shipper must be notified of any shortages and/or damages within 7 calendar days of receipt of package.
• All packaging and broken product must be available for inspection until claim is settled by carrier.
• Return Merchandise Authorization must be obtained from our customer service department prior to returning damaged items.

 

1. Identifying Damage or Missing Packages

A. Count the number of
packages received


B. Inspect all packages for any sign of damage
(internally or externally)

• Compare the number to the Delivery Receipt and Packing list
• If package is missing, do not sign for it
• Notate missing package(s) on delivery receipt

• Listen for broken glass when turning the box over
• Open each end of the boxes to check for damaged glass or pins
• Notate the box damaged or the contents damaged on the delivery receipt
• Once exact number of damaged product(s) is confirmed, claim will be         filed

2. If Shipment is Damaged or has Missing Packages

A. Sign for shipment as damaged or delivery receipt


B. If the driver does not have a Bill of Landing or Delivery Receipt

• Note the number of damaged product and/or boxes if possible or just write damaged box or damaged product on the Delivery Receipt and Packing List when signing for the shipment.

• Sign DAMAGED before your Signature on the electronic kiosk
   NEVER let the driver notate damage on the paperwork.
   YOU must notate damages.

C. Always notify the Driver of ANY damages internally or externally
3. Preparing Shipment for Claim Process

A. Boxes and product MUST be kept for inspection

B. Always take pictures of damage, whenever possible

C. Notify us within 7 calendar days of receiving product


If the above steps are followed, we will send out replacement products
FREE OF CHARGE
If Damage has occurred and is NOT signed for properly,
please complete the following:

1. When NOT signed for as Damaged

A. Issue a new P.O. for the damaged items

• Notate if you would like a claim filed
• Include original P.O. # for the damaged goods
• Also, notate any information that could be useful for the claim process and forward photos of damages to us for processing

2. Getting a Credit


A. If or when the claim has been approved a credit will be issued

B. If or when the claim is denied NO credit will be issued

**PLEASE NOTE: Freight companies will not always pay claims or pay them in full.
This will affect the amount of credit you will receive.

Contact

Contact us with any questions.


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